Service Usage Guidance
Equanimity Health Limited | Gentle guidelines for all site visitors & wellness booking guests
Registered Company: EQUANIMITY HEALTH LIMITED
Magnolia House, 11 Spring Villa Road, Edgware, Greater London, England, HA8 7EB
Email: info@equahealthconsult.net
Contact Telephone: +44 7816 258355
A simple overview of our usage guidance
These gentle guidelines apply to anyone visiting our website, browsing service details, filling out booking forms or joining our online wellness consultation sessions. Spending time on our site or completing a service booking suggests you have read and understood all the points shared within this page, alongside our linked supporting guidance pages.
All wellness support we provide focuses on balanced daily lifestyle suggestions, and this set of notes works alongside our Booking Confirm Terms, Refund & Cancellation Guidance, Health Guidance Gentle Notes, Privacy Policy and Cookie Guidance Notes for full clarity around every part of our service.
About our wellness consultation services
Every online session we offer delivers personalised general lifestyle guidance built around the daily habits you share during booking. Our team will review your submitted details manually after you place an order before locking in your consultation time slot.
- All guidance shared during calls is intended only for personal daily routine reference, and will not replace formal professional medical care of any kind
- Each purchased service package includes a set length of one-on-one online conversation plus matching digital wellness guidance files sent after your session wraps up
- We do not supply physical goods, medical assessments, prescription advice or clinical treatment plans through any of our site’s service options
What we ask from all visitors & booking guests
To keep our space warm, respectful and smooth running for everyone, we have a few small expectations for anyone interacting with our site or team:
- Share honest, accurate personal details when filling out booking forms, including your contact information and self-reported daily wellness habits
- Treat our team members with kindness during email communications and live online consultation calls
- Avoid copying, distributing or reselling the digital wellness guidance documents we send exclusively to you after your session
- Do not use our website for unrelated outside promotions, spam messages or misleading booking requests
- Check through our linked guidance pages before submitting cancellation, refund or booking adjustment requests for clearer next steps
Booking, manual review & appointment flow notes
Every order you submit will move through our standard manual review process within 48 working hours, before your consultation can be officially confirmed.
- Unconfirmed booking requests stay active for up to 90 calendar days; incomplete information left uncorrected after two reminder emails may lead to expired booking records
- Once your slot receives official manual approval, time changes and cancellation requests follow the timelines laid out inside our Refund & Cancellation Guidance page
- We hold the option to pause processing a booking if submitted information appears unclear, misleading or incomplete until we receive updated details from you
Data and browsing marker handling
Any personal contact or wellness information you volunteer via booking forms is managed carefully following our full Privacy Policy page, which outlines storage timelines and your rights to request copies or deletion of your records.
Small anonymous browsing markers (cookies) used across our site are explained fully within our Cookie Guidance Notes, and you hold full control over adjusting your device’s cookie settings at any time you wish.
Gentle responsibility reminders
- Any lifestyle adjustments you choose to make after receiving our wellness guidance sit under your own personal responsibility, especially if you live with food allergies, chronic health conditions or ongoing physical sensitivities
- We cannot take responsibility for discomfort or uneven results that come from following general lifestyle suggestions without cross-checking with your usual medical care provider first
- Our refund framework only covers requests submitted within the set time windows, and personal preference about session guidance will not act as grounds for adjustment or reimbursement after your consultation finishes
Adjustments to these usage guidelines
We may tweak sections of this guidance occasionally to align with updated online service standards or small changes to our booking workflow. Any revised wording will be published directly on this page for all visitors to read before placing new bookings.
Carrying on to browse our website or submitting a new service order after updates go live means you accept the refreshed set of usage notes shared here.
How our linked guidance pages work together
All six core guidance pages hosted on our site connect and complement one another, with dedicated focus on separate parts of your experience with Equanimity Health Limited:
- Service Usage Guidance (this page): General rules for site browsing and service access
- Booking Confirm Terms: Rules around manual order review and confirmed consultation slots
- Refund & Cancellation Guidance: Timelines and options for adjusting or cancelling booked sessions
- Health Guidance Gentle Notes: Reminders around the limits of our lifestyle wellness support
- Privacy Policy: Full breakdown of how we store and manage your submitted personal data
- Cookie Guidance Notes: Simple overview of anonymous browsing markers used across our pages
If small details seem to differ between pages, the guidance specific to your current request (booking, refund, data access) will take priority for your individual case.